Geolinks allow access based on your location. If the geolinks are used your students/patrons should not need to enter a username/password as long as they are in New York State. To retrieve geolinks for your institution, please visit the Gale Support Portal. If you don't see your institution listed, please refer to the registration information below.
Academic, public, school, charter school, and special libraries located in New York state and current members of a library system (with the exception of corporate, for-profit libraries) may use this form to register for the NOVELny databases. Please note that for usage statistics purposes, individual registration of libraries is required.
Gale provides recorded training webinars, as well as a training toolkit.
The following types of questions can be answered by the NOVELny Help Desk:
In order to better serve NOVELny customers, the NOVELny vendors (Gale and Britannica) now support libraries by directly answering questions related to their products.
The following types of questions should be directed to the individual vendors:
A library must be a not-for-profit member of one of the 72 library systems in New York State. Currently, corporate libraries are not eligible to participate (a vendor decision). Proprietary colleges (example: business institutes, vocational colleges) are eligible to participate if they are accredited by the New York State Education Department, are degree-granting institutions, and are current members of a library system in New York State. Charter schools are eligible if they have a library, a library collection of a certain size based on the number of pupils and a librarian. Please contact the Help Desk for more information about eligibility.
Contact the NOVELny Help Desk to verify that your registration was received. Some database vendors can take as long as six weeks to process an application. Registered libraries are notified by an e-mail which gives them their URL and password information.
Please remember that due to contract agreements, the library’s database passwords may not be listed on the website.
School librarians may provide the URLs and passwords to teachers and students so that they can access the NOVELny databases anywhere in the building or from their homes. The URLs and passwords may not be published on the school library’s website, but can be provided in hard copy to faculty, administrators, and students. If your library is using the geolinks provided by Gale (see Help Desk page for geolink information), access should not require a password while at school or at home in New York State.
Geolinks allow access based on your location. If the geolinks are used your students/patrons should not need to enter a username/password as long as they are in New York State.
Each computer has a unique IP (Internet Protocol) address. An IP address is recognized by the database vendor and allows the library's computers to access the Internet without using a user name or password. If you don't know your library's IP address, please check with your technology contact. You will also need the IP address of the library's proxy server, if there is one.
Contact the individual vendors to update your IP numbers.
Each database vendor has a different procedure, but it is possible to get monthly and yearly statistics. Contact the individual vendors to get your admin username/password for accessing your library’s statistics.
If your library’s IP is shared with another institution (example: all libraries in a system use one proxy server), the statistics may be captured under another library's code. To find your library’s statistics, please check to ensure the library is using the correct URL. Contact the individual vendors to get more information about your statistics.