New York State Library

Free Webinar Series: Digital Inclusion: What Every Library Needs to Know!

Please join the New York State Library and the National Digital Inclusion Alliance (NDIA) for a series of information-rich training webinars aimed at increasing awareness and providing a deeper understanding of digital inclusion across New York State’s libraries and library systems.

Trainings in this series will include addressing digital equity barriers, building partnerships and coalitions, developing digital navigator programs, and collecting, analyzing, and using local data to conduct asset mapping. See below for more detailed information about webinar topics and dates.

This training is intended for library workers from all types of libraries and their digital inclusion partners from other sectors, including schools and community based organizations.

Training Schedule

Digital Equity Barriers and Strategies

Tuesday, November 9, 2021, 11:00-12:30 PM Eastern

Participants will gain a stronger understanding of digital equity, the basics of broadband technology and how the gaps in broadband availability impact broadband adoption. We will share strategies, including current and potential funding opportunities.

Session Outcomes:

  • Participants will learn more about the basics of broadband and connectivity.
  • Explore how the digital access gaps affect different communities.
  • Learn about small and large scale strategies used to provide digital inclusion services.
  • Become familiar with potential funding strategies.
Access the Digital Equity Barriers and Strategies Recordingexternal link

Partnerships and Coalitions

Thursday, November 18, 2021, 11:00-12:30 PM Eastern

Webinar will provide NYS regional and local libraries strategies and models in developing relations with community partners to address digital inequities, and to support community digital inclusion ecosystem growth through a framework for partnership and coalition building.

Session Outcomes:

  • Participants will gain a better understanding of how digital inclusion coalitions are formed, operate, and continue to develop.
  • Will understand the difference between partnership and coalition.
  • Will explore the different roles and functions digital inclusion coalitions take.
  • Learn about coalition structure and roles.
  • Review strategies to prioritize community participation and inclusion.
  • Explore some challenging topics for consideration when forming a coalition.

Part 1: Tuesday, January 11, 2022, 11-12:30 PM Eastern

Part 2: Thursday, January 27, 2022, 11-12:30 PM Eastern

Upon completion of these webinars, participants will have the tools and in-depth knowledge on the Digital Navigator model, its impact and how to add this field-tested program as part of their library’s portfolio of services.

Session Outcomes:

  • Participants will learn how to adapt and deliver Digital Navigator program model for their communities
  • Participants will learn about hiring, partnerships, marketing, and evaluation involved in Digital Navigator program

Register for Digital Navigators Part 1

Register for Digital Navigators Part 2

Data Collection and Analysis

Tuesday, April 5, 2022, 11-12:30 PM Eastern

Building strong and lasting digital inclusion and digital navigator programs requires an understanding of programmatic data collection, analysis and management.

Session Outcomes:

  • Participants will gain knowledge on finding data collection sources
  • Participants will gain understanding of data collection methods in digital inclusion programs
  • Participants will gain understanding of importance of data gathering

Register for Data Collection and Analysis

Asset Mapping

Tuesday, April 26, 2022, 11-12:30 PM Eastern

Participants will learn how to gather local asset information and learn how to visualize social characteristics of the digital divide locally, regionally and statewide, using publicly available data and analysis tools.

Session Outcomes:

  • Participants will learn how to access public information records
  • Participants will learn how to design surveys for programmatic data collection
  • Participants will learn how to use tools to visualize social characteristics of the digital divide in local communities

Register for Asset Mapping

Attendance at these webinars is required for any libraries or library systems participating in a Reference and Research Library Resources Councils (3Rs) American Rescue Plan Act (ARPA) -funded digital inclusion initiative project. Webinars also count toward public librarian certification professional development requirements.

For any questions about the American Rescue Plan Act (ARPA), please contact Amy Heebner, Library Development Specialist, Division of Library Development, New York State Library with any questions.

Please contact Kristi Zappie-Ferradino, Director of Programs and Initiatives, National Digital Inclusion Alliance, with any questions about the webinars.

The New York State Library works in partnership with the State’s 72 library systems to bring cost-effective, high quality library services to the millions who use New York’s some 7,000 academic, public, school, and special libraries.

The National Digital Inclusion Alliance is a community of digital inclusion practitioners and advocates working collaboratively to craft, identify and disseminate financial and operational resources for digital inclusion programs.

Digital Inclusion: What Every Library Needs to Know is supported with federal American Rescue Plan Act (ARPA) funds allocated to the New York State Library by the Institute of Museum and Library Services (IMLS).

Last Updated: December 2, 2021