Licensing agreements for these databases require that the New York State Library limit access to:
We use a process called IP authentication to restrict access to eligible users. This means that users must access these databases either from on-site, using the Library's computers, or remotely, through the Library's proxy server. The proxy server authenticates a user ID and password (in this case, a State Library borrower's number and PIN) and, if the user ID and password provided are valid, connects the borrower to the appropriate database provider.
To use these databases, you must:
If you meet these criteria, but have been unable to access our remote databases, here are some possible problems:
Typos. You may have mistyped your borrower's card number or PIN. Please try again.
Forgot Your Borrower's card number or your PIN? If you are not sure that you are using the correct borrower's number or PIN, contact the Library, and we will look up your borrower's card number and/or PIN number for you. Please use the Borrower's Card Number/PIN Request Online Form or contact the Reference Desk by phone at (518) 474-5355.
No longer eligible. If you have a borrower's card, but have not used or renewed it in some time, your card may have lapsed. Please call the Circulation Desk at (518) 473-7895 to check on your status.
Firewalls. If you are accessing our Web site from behind a firewall, you may not be able to use our proxy server. You can check with your firewall administrator to see if your firewall is preventing access.
Other Proxies. If you have another proxy (e.g., in order to use college or university resources) set up on your browser, it may interfere with the use of our proxy service.