How to Contact the New York State Library

Research Library Reference Desk: (518) 474-5355

E-mail Addresses:
For questions about: E-mail:
Reference: E-mail Reference Requests
Borrowing or Circulation:
Interlibrary Loan / Document Delivery:
Manuscripts and Special Collections:
Talking Book and Braille Library:
Division of Library Development: see DLD Organizational and Functional Roster.
Library Web site:

Please do not attach anything to the email you send us. If you do not get a response to or acknowledgement of your inquiry within five business days, please call the Reference Desk at: (518) 474-5355.

Mailing Address: 

New York State Library
Cultural Education Center
222 Madison Avenue
Albany, NY 12230

(For local information, see Directions, Parking, Where to Stay)

Document Delivery Fax Number: (518) 474-5786

Phone Numbers:
State Librarian & Assistant Commissioner for Libraries:
(518) 474-5930
Library Operations: (518) 486-4986
Public Services: (518) 474-2274
Technical Services and Systems:
Liza Duncan
(518) 474-5946
Coordinator of Statewide Library Services:
Carol Ann Desch
(518) 474-7196
Library Development 
(or see DLD Organizational and Functional Roster)
(518) 474-7890
Communications Office (518) 474-5961
Circulation, Borrowing, Renewals, Overdues (518) 473-7895
Document Delivery Unit (518) 474-2645
Documents and Digital Collections (518) 474-6280
Genealogy / Local History (518) 474-5161
Interlibrary Loan (ILL) (518) 474-2645
Legislative Office Building (LOB) Service Point (518) 432-2649
Manuscripts and Special Collections (518) 474-6282
New Netherland Research Center (518) 474-6067
Reference Desk (518) 474-5355
Talking Book and Braille Library (518) 474-5935 or
(800) 342-3688

For a more detailed directory, see the State Library Staff Directory.

Hours and Calendar

Research Library: Monday - Saturday
9:30 a.m. - 5 p.m.
Division of Library Development: Monday - Friday
8:30 a.m. - 5 p.m.

The Library is closed on Sundays, as well as on New York State holidays (based on the NYS Civil Service calendar of legal holidays) and certain Saturdays, as noted below:

Date Library closed for
January 1 (Tuesday) New Year's Day
January 21 (Monday) Dr. Martin Luther King, Jr. Day
February 18 (Monday) Washington's Birthday (observed)
April 27 (Saturday) Building shutdown for maintenance
May 25 (Saturday) Memorial Day weekend
May 27 (Monday) Memorial Day
July 4 (Thursday) Independence Day
September 2 (Monday) Labor Day
October 14 (Monday) Columbus Day
November 11 (Monday) Veterans Day
November 28 (Thursday) Thanksgiving Day
December 25 (Wednesday) Christmas
Last Updated: March 27, 2019